Skip to content
About us

An AI technology company from Samarinda, working across Indonesia.

PT Otora Global Solutions builds AI agents, integrates AI into many platforms, and develops business systems for companies and public organisations.

PT Otora Global Solutions is a technology company based in Samarinda, East Kalimantan. The company was approved by the Ministry of Law of the Republic of Indonesia on 8 July 2026.

We bring together two kinds of expertise. The first is building tidy business systems: SaaS, ERP, payment integrations, and automation. The second is putting AI to work inside those systems, from customer service on WhatsApp to warehouse operations.

Our products, Otora AI Agent, the omnichannel inbox, and Otora AI Gateway, are built in-house and tailored for each client. With our own gateway, clients are free to choose and switch AI models without rewriting their applications.

We work remotely with clients across Indonesia and can meet in person when a project needs it.

A team working in an office with a large whiteboard
Vision

A trusted AI technology partner.

To be the AI technology partner that companies and public organisations across Indonesia trust.

Mission

What we do every day.

  1. Deliver AI with measurable benefits, not just experiments.
  2. Build systems that follow the client’s process, then connect them to AI.
  3. Protect client data and keep clients free to choose their AI models.
  4. Stay with the client’s team until they can run it on their own.
Our commitments

AI that is safe, measurable, and overseen by people.

Four commitments we keep for every agent and system we build.

  • Data security

    Masking of sensitive data, role-based access, and local models for data that must stay in-house.

  • Transparent costs

    AI usage is recorded per model and per app, in rupiah, so budgets stay under control.

  • People keep the final say

    Agents prepare drafts and hand over difficult cases. Important decisions are still approved by your team.

  • Ongoing support

    After launch, we monitor answer quality and cost, and improve them with you.

How we work

From an AI idea to a system used every day.

We start with the process that matters most, test it with your data, then expand.

01

Map

The processes, data, and customer channels AI should help with.

02

Test with your data

A small prototype measured against real examples from your business.

03

Build & connect

To WhatsApp, your ERP, payment gateways, and other systems.

04

Monitor & improve

Answer quality, cost, and customer satisfaction are tracked continuously.

Contact

Tell us which work you want to hand to AI.

Send a short description by WhatsApp or e-mail. We reply with follow-up questions and a suggested first step.

A developer smiling in front of a whiteboard full of diagrams